Terms & Conditions

Galaxy Zone® USA > Terms & Conditions

Terms & Conditions

Last Updated: February 26, 2025

Welcome to Galaxy Zone® LLC! These Terms & Conditions govern your use of our website (https://www.egalaxyz.com) and services. By accessing or purchasing from our website, you agree to comply with these terms. If you do not agree, please do not use our services.

1. General Information

  • Galaxy Zone® LLC is an online retail and wholesale store specializing in fashion, electronics, watches, and accessories.
  • We reserve the right to modify these Terms & Conditions at any time. Changes will be updated on this page.

2. Use of Our Website

  • You must be at least 18 years old or have parental consent to use our website.
  • You agree not to use our website for any illegal activities, fraudulent purposes, or to violate any laws.
  • Unauthorized reproduction, copying, or resale of our products and content is prohibited.

3. Product Information & Availability

  • We strive to provide accurate product descriptions, images, and prices, but errors may occur. In such cases, we reserve the right to correct any errors.
  • Product availability is subject to change without notice.
  • We may limit quantities or discontinue products at our discretion.

4. Orders & Payments

  • By placing an order, you agree that all the information provided is accurate and complete.
  • We accept payments via major credit cards, PayPal, and other secure payment methods.
  • Orders are subject to acceptance and confirmation by Galaxy Zone® LLC. We reserve the right to cancel any order at our discretion.

5. Shipping & Delivery

  • Shipping times vary based on location and chosen shipping method. Estimated delivery times are provided at checkout.
  • We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.
  • Customers are responsible for providing accurate shipping details. We are not liable for lost packages due to incorrect addresses.

6. Returns & Refunds

  • We offer a 10-day return policy for unused items in their original packaging.
  • Refunds are processed within 5-30 business days after receiving returned items.
  • Certain items (e.g., final sale items, gift cards) may not be eligible for returns.

7. Warranty & Liability

  • Some products may come with a manufacturer’s warranty. Check product pages for details.
  • We are not liable for any indirect, incidental, or consequential damages arising from product use.

8. User Accounts & Security

  • Creating an account is optional but allows for faster checkout and order tracking.
  • You are responsible for maintaining the security of your account and password.
  • Galaxy Zone® LLC is not liable for any unauthorized account access.

9. Privacy Policy

  • Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Intellectual Property

  • All content on this website (logos, text, images, product descriptions) is owned by Galaxy Zone® LLC and protected by intellectual property laws.
  • You may not copy, reproduce, or distribute any content without our permission.

11. Governing Law

  • These Terms & Conditions are governed by the laws of the United States.
  • Any disputes arising from these terms will be handled in U.S. courts.

12. Contact Information

For any questions or concerns, please contact us at:

📧 Email: admin@egalaxyz.com
📞 Phone: +1-646-930-5656
🌐 Website: https://www.egalaxyz.com

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.